← Back to The Diagnostic Prompt Suite

Retention & Customer Experience

Win-Back Timing Diagnostic Prompt

  1. 01

    Open any AI you use. Free or paid, ChatGPT, Claude and Gemini all work.

  2. 02

    Copy the complete prompt below using the button.

  3. 03

    Paste into the chat and follow the instructions.

  4. 04

    Answer honestly and concisely when asked.

What this prompt does

Diagnoses whether and when to run a win-back attempt on churned customers based on why they actually left and what's changed since, instead of blasting a generic "we miss you" discount to everyone who canceled.

For anyone with a churned-customer list deciding whether a win-back campaign is even worth running right now. Walks away with a verdict on timing and approach tied directly to the churn reason.

Your prompt