Cancellation policy

Last updated: 1 August 2026

Billing and renewal

Your subscription renews automatically at the interval and price shown at checkout until you cancel. The payment method on file is charged at each renewal.

Cancellation

You may cancel at any time before the next renewal through the available customer account controls or by emailing hello@collectivestatusstudio.online. Cancellation stops future charges. Your access continues until the end of the billing period already paid for.

Plan and price changes

Founding rates described as locked remain subject to the promise shown when purchased. For other plans, we will provide reasonable advance notice of a material price or plan change where required. You may cancel before the change takes effect.

Refunds and failed access

We do not normally provide change-of-mind refunds for a billing period that has already begun. This does not limit your rights under the Australian Consumer Law. If the service is unavailable, materially different from its description or otherwise fails a consumer guarantee, contact us so we can correct the issue or provide the remedy required by law.

Accidental renewals

If you believe a renewal was accidental, contact us within 7 days. We will review the request fairly, including whether the subscription has been used since renewal.

Contact: hello@collectivestatusstudio.online