Terms of service
Last updated: 1 August 2026
1. About these terms
These terms govern your use of Collective Status Studio, operated by Collective Status Society trading as Collective Status Studio (“we”, “us” or “our”). By accessing our website or buying a product or service, you agree to these terms.
2. Our services
We provide digital products, templates, prompts, AI-assisted diagnostic reports and subscription services. The exact inclusions, price, billing interval and access period are shown on the relevant offer page or at checkout.
Our tools provide information and practical guidance. They are not legal, financial, medical or other regulated professional advice, and they do not guarantee a particular commercial, advertising or financial result. You remain responsible for reviewing outputs and deciding how to use them.
3. Eligibility and account information
You must have legal capacity to enter into a contract and provide accurate, current information. You are responsible for protecting account credentials and for activity under your account. Contact us promptly if you suspect unauthorised use.
4. Orders and payment
Prices are shown in the currency displayed at checkout. Applicable taxes and discounts are calculated before payment. An order is accepted when Shopify confirms payment and we make the product or service available. We may refuse or cancel an order for suspected fraud, pricing error, legal restriction or misuse, and will refund any amount charged for an order we cannot supply.
5. Subscriptions
Subscriptions renew automatically at the price and interval disclosed at checkout until cancelled. You may cancel before the next renewal through available account controls or by emailing hello@collectivestatusstudio.online. Cancellation stops future charges and access continues until the end of the paid billing period. Any founding-rate promise remains subject to the terms shown when purchased. Other material plan or price changes will receive reasonable advance notice where required.
6. Digital delivery
Digital products are normally delivered on screen, by email or through an account shortly after successful payment or form completion. Check spam or promotions folders. If access has not arrived within 24 hours, contact us with the email address used and your order number where available.
7. Licence and acceptable use
Unless an offer expressly says otherwise, we grant the purchaser a limited, non-exclusive, non-transferable licence to use the purchased material for their own personal or internal business purposes. You may adapt outputs for your own work. You must not resell, sublicense, publish, share access to, reproduce for distribution, scrape, reverse engineer or use the product to build a competing product, except where the law permits and cannot be excluded.
You must not use the website or services unlawfully, interfere with security or operation, upload malicious code, infringe another person’s rights, or misrepresent your identity or authority.
8. AI-assisted outputs
AI systems can produce inaccurate, incomplete or outdated material. Review all outputs before relying on or publishing them. Do not submit confidential, personal or sensitive information unless the relevant form clearly requests it and you are authorised to provide it.
9. Refunds and consumer rights
Our Return and Refund Policy forms part of these terms. Nothing in these terms excludes, restricts or modifies any consumer guarantee, right or remedy that cannot lawfully be excluded, including under the Australian Consumer Law. Where a service fails a consumer guarantee, you may be entitled to a remedy such as correction, replacement, cancellation or refund depending on the circumstances.
10. Intellectual property
The website, branding, product materials, software, prompts, templates and original content are owned by or licensed to us and are protected by applicable intellectual property laws. Your licence does not transfer ownership. You retain ownership of material you provide and grant us the limited rights needed to process it and supply the service.
11. Third-party services
We use third-party platforms such as Shopify, payment processors, form providers, automation tools and AI services. Their own terms and privacy practices may apply. We are not responsible for a third-party service outside our reasonable control, but this does not limit any responsibility we have under law.
12. Privacy
Our Privacy Policy explains how we collect, use and disclose personal information. By using the services, you acknowledge that policy.
13. Availability and changes
We may maintain, improve, replace or discontinue features. We will use reasonable care to avoid material disruption and, for a paid ongoing service, provide reasonable notice of a material adverse change where practical. We may update these terms prospectively by publishing a revised version and effective date.
14. Suspension and termination
We may suspend or terminate access where reasonably necessary for fraud, security, unlawful conduct, non-payment or a serious breach of these terms. Rights and obligations intended to survive termination, including payment, intellectual property and liability provisions, continue to apply.
15. Liability
To the maximum extent permitted by law, we are not liable for indirect or consequential loss arising from use of the services. Any liability that cannot be excluded is limited only to the extent the law permits. Nothing in this section limits rights or remedies that cannot lawfully be excluded, including under the Australian Consumer Law.
16. Governing law
These terms are governed by the laws of Victoria, Australia. You submit to the non-exclusive jurisdiction of the courts of Victoria and applicable federal courts. Mandatory consumer protections in your place of residence continue to apply.
17. Contact
Collective Status Society trading as Collective Status Studio
Email: hello@collectivestatusstudio.online
Address: 812/108 Haines Street, North Melbourne VIC 3051, Australia